Trading Standards, Simply Handy and 'Buy With Confidence'

As part of Simply Handy’s ongoing commitment to provide customers with the very best service, we are proud to announce our Membership of the Surrey County Council Trading Standards ‘Buy with Confidence’ Scheme.

The Scheme promotes the business environment in which consumers can buy goods and services safely through supporting local businesses who have established the highest standards of trade and who demonstrate their commitment to delivering good customer service by dealing fairly and honestly with their customers.

Membership of the Scheme involved Simply Handy undergoing an audit by Surrey Trading Standards of its premise to monitor compliance with Trading Standards legislation and the Terms and Conditions of the Scheme, which included inspection of relevant business documents and procedures, as well as a Criminal Records Bureau (CRB) check. Surrey Trading Standards maintain a publicly available website which contains information about the Scheme and member businesses.

Customers are invited to complete a ‘Buy with Confidence’ feedback form for direct return to Surrey County Council. Some of the feedback received to date includes: 

• Very reliable & trustworthy – Mrs J N.
• Extremely reliable, helpful and courteous – Mrs R P.
• Extremely professional man who turned up on time and tried to find ways to save me money – Ms L McC.
• I would recommend Simply Handy to everyone – marvellous quality of work – Mrs D W-H.
• The work was carried out in a very satisfactory manner. Excellent workmanship - Mrs D E R.
• Excellent, friendly, very clean work to a high standard – Mrs W W.
• Very polite and punctual – Mr & Mrs D S.

In the picture Ian Dollerson of Simply Handy is receiving the 'Buy With Confidence' certificate from Steve Ruddy, Assistant County Trading Standards Officer, Surrey County Council.